{"id":6684,"date":"2024-11-28T10:50:14","date_gmt":"2024-11-28T09:50:14","guid":{"rendered":"https:\/\/vavava.org\/faqs\/"},"modified":"2025-03-27T12:20:35","modified_gmt":"2025-03-27T11:20:35","slug":"faqs","status":"publish","type":"page","link":"https:\/\/vavava.org\/ca\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”8%” left_padding_desktop=”10%” constrain_group_2=”yes” right_padding_desktop=”10%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”4%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_highlighted_text style=”none” custom_font_size=”3vw” font_size_tablet=”6vw” font_line_height=”1.2″ text_direction=”default”]\n

Preguntes freq\u00fcents<\/h2>\n[\/nectar_highlighted_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”custom” column_margin_custom=”7vw” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f8f8f8″ scene_position=”center” top_padding=”3%” bottom_padding=”12%” left_padding_desktop=”7vw” constrain_group_2=”yes” right_padding_desktop=”7vw” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_color=”#000000″ shape_divider_position=”bottom” shape_divider_height=”99%” bg_image_animation=”none” shape_type=”straight_section” gradient_type=”default”][vc_column left_padding_desktop=”2vw” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Com garanteix VAVAVA l’accessibilitat i l’adaptabilitat?”][vc_column_text css=”” text_direction=”default”]Els nostres professionals valoren i certifiquen que el transport, les instal\u00b7lacions i els serveis compleixen amb els nostres alts est\u00e0ndards d’accessibilitat i adaptabilitat. Sempre que sigui possible, comprovem personalment el compliment d’aquestes normes i, quan aix\u00f2 no sigui possible, fem una entrevista amb els responsables del servei i els demanem que responguin al nostre q\u00fcestionari d’accessibilitat i adaptabilitat.<\/span>[\/vc_column_text][\/toggle][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Nom\u00e9s ofereixes viatges per a grups?”][vc_column_text css=”” text_direction=”default”]VAVAVA s’especialitza en la gesti\u00f3 de grups de persones amb necessitats especials, per\u00f2 tamb\u00e9 organitzem viatges per a particulars o fam\u00edlies que viatgen amb una persona amb discapacitat.<\/span>[\/vc_column_text][\/toggle][toggle color=”Extra-Color-2″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Qui s\u00f3n els clients de VAVAVA?”][vc_column_text css=”” text_direction=”default”]Fundacions, entitats p\u00fabliques i privades, clubs esportius, associacions i escoles d’educaci\u00f3 especial els usuaris de les quals siguin persones amb discapacitat f\u00edsica, intel\u00b7lectual i\/o sensorial.<\/span><\/p>\n

Tamb\u00e9 aquelles fam\u00edlies que viatgen amb una persona amb discapacitat.<\/span>[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Els viatges i les estades s\u00f3n est\u00e0ndard o a mida?”][vc_column_text css=”” text_direction=”default”]Tots els nostres projectes s’adapten als gustos, prefer\u00e8ncies i necessitats del grup i de les persones que el formen, tant pel que fa a destinacions, allotjaments, transports i activitats, prioritzant sempre la seva accessibilitat i adaptabilitat.<\/span>[\/vc_column_text][\/toggle][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Quins tipus de discapacitat contempla?”][vc_column_text css=”” text_direction=”default”]F\u00edsica, intel\u00b7lectual i\/o sensorial.<\/span>[\/vc_column_text][\/toggle][toggle color=”Extra-Color-2″ heading_tag=”h3″ heading_tag_functionality=”default” title=” Quina flexibilitat ofereix VAVAVA en les reserves realitzades?”][vc_column_text css=”” text_direction=”default”]Som conscients que a l’hora de gestionar grups pot haver-hi canvis d’\u00faltima hora, per la qual cosa intentem ser flexibles i adaptar-nos a aquests canvis. Som conscients que la gesti\u00f3 d’un grup de persones pot provocar canvis en l’\u00faltim minut, per la qual cosa oferim condicions de cancel\u00b7laci\u00f3 que s\u00f3n coherents amb aquesta realitat.<\/span>[\/vc_column_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Amb quina antelaci\u00f3 he de reservar el meu viatge en grup?”][vc_column_text css=”” text_direction=”default”]Per tal d’identificar, garantir i proposar les millors destinacions i serveis accessibles i adaptats al teu grup, \u00e9s recomanable iniciar el projecte entre sis i tres mesos abans de la data. Aix\u00f2 \u00e9s especialment cert per a viatges i estades durant per\u00edodes tur\u00edstics de pic com la Setmana Santa o el juliol i l’agost. Anticipar significa assegurar que el viatge es pugui fer en les millors condicions possibles i al millor preu possible.<\/span>[\/vc_column_text][\/toggle][toggle color=”Extra-Color-1″ heading_tag=”h3″ heading_tag_functionality=”default” title=”Quin tipus d’assist\u00e8ncia ofereix VAVAVA durant el viatge o l’estada?”][vc_column_text css=”” text_direction=”default”]Estem disponibles les 24 hores del dia. Per tel\u00e8fon, whatspp i web, els caps de grup poden contactar amb nosaltres per informar-nos de qualsevol incid\u00e8ncia. 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